1. Who we are and what this policy covers
This Privacy Policy explains how Pugali Digital ("we", "us" or "our"), located in Tamil Nadu, India, collects, uses and discloses information about you when you use our website, www.pugalidigital.com, and related services (together, the "Service").
You can reach us at support@pugalidigital.com.
By accessing or using the Service, you agree to the collection, use and disclosure of your information as described in this policy. If you do not agree, please do not access or use the Service.
2. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above. For material changes, we will also try to notify you by email or through a notice on the Service.
The revised policy takes effect [30] days after it is posted. If you continue to use the Service after that, you accept the revised policy. We encourage you to review this page periodically.
3. Information we collect
We collect and process the following personal information:
- First name
- Last name
- Email address
We also collect basic usage data through cookies and analytics tools, as described in Section 7.
4. How we use and share your information
We use your information to provide and improve the Service, respond to your enquiries, and communicate with you.
We do not sell your personal information. We will not share it with any third party without your consent, except in these limited cases:
- Service providers. We use third-party analytics providers to understand how the Service is used. We require them to use your information only for the purpose we shared it for, and not to keep it longer than needed.
- Legal reasons. We may disclose information to comply with applicable law, regulation, court order or other legal process; to enforce our agreements with you, including this policy; or to respond to claims that your use of the Service violates third-party rights.
- Business transfers. If Pugali Digital is merged with or acquired by another company, your information may be transferred to the new owner as part of that transaction.
5. How long we keep your information
We keep your personal information for as long as we need it to fulfil the purposes described in this policy. If your account stays inactive, we delete or anonymise your information within [90 days to 2 years] of your last activity.
We may keep some information longer where required by law (for example, for record-keeping or reporting) or for other legitimate reasons, such as enforcing our legal rights or preventing fraud. Anonymous or aggregated data that cannot identify you, directly or indirectly, may be kept indefinitely.
6. Your rights
Depending on the law that applies to you, you may have the right to:
- Access, correct or erase your personal data
- Receive a copy of your personal data, or have it transferred to another organisation
- Restrict or object to how we process your data
- Withdraw any consent you have given us
- Lodge a complaint with a data protection authority
- Exercise any other rights available under applicable law
To exercise these rights, or to opt out of marketing emails or marketing-related profiling, email us at support@pugalidigital.com. We will respond in line with applicable law.
If you do not allow us to collect or process the information we need, or you withdraw your consent, you may not be able to use parts of the Service that depend on it.
7. Cookies and tracking
We use cookies and similar technologies on the Service. To learn how we use them and what choices you have, see our Cookie Policy.
8. Security
We take reasonable measures to protect your information from loss, misuse and unauthorised changes. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. You share information with us at your own risk.
9. Links to other websites
The Service may contain links to websites we do not operate. This policy does not cover those sites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policy of every site you visit.
10. Grievance Officer
If you have questions or concerns about how we handle your information, contact our Grievance Officer:
- Email: support@pugalidigital.com
We will address your concerns in line with applicable law.